Returns & Exchanges

At Emma Sleep India, we offer a 100-night risk-free trial to ensure you are completely satisfied with your sleep experience. If you find the product isn't the perfect fit for you, we provide a hassle-free return process with a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email or our online portal within your 100-night trial period to start the return process.

• 2.
  Schedule a Pickup

  Once your request is validated, we will coordinate with our logistics partners to arrange a free doorstep collection at a time that suits your schedule.

• 3.
  Inspection and Quality Check

  Our team will perform a quick inspection of the returned mattress or accessory to ensure it is in good condition and free from any major damage or stains.

• 4.
  Receive Your Refund

  After the product reaches our warehouse and passes inspection, we will process your full refund back to your original payment method within 7-10 business days.